Reservation Policies

General Reservation Policies:

Once the client confirms their interest in the offered touristic package, Ecoandes Travel will block services, such as hotels and tours in order to secure what was initially proposed. Providers generally set a time limit until which Ecoandes Travel needs to confirm or cancel the blocked services. This time limit can be extended under certain circumstances. In case, it is not an option, and the client is yet unable to confirm the tour, Ecoandes Travel will look for alternative services of the same category. Upon confirmation, our general payment and cancellation policies apply.

General Payment Policies:

  • 20% payment upon confirmation
  • 80% payment 65 days prior to the tour starting date.

General Cancellation Policies

  • Until 65 days prior arrival: No Fee
  • Between 64-60 days prior arrival: 30% Penalty
  • Between 59 – 46 days prior arrival: 50% Penalty
  • Within 45 days prior arrival: 100% Penalty

For more information please contact us.